What happens if my iPhone is lost/stolen?

Modified on Fri, 15 Sep 2023 at 01:47 PM

Go to your Apple ID account page or use Find My iPhone to suspend or permanently remove the ability to pay from that device with Apple Pay. On your Apple ID account page, sign in and click your device. In the information that appears, go to the Apple Pay section and click either Remove or Remove all. Your card or cards will be suspended or removed from Apple Pay, even if your device is offline and not connected to a cellular or Wi-Fi network. 

 

If the customer needs additional assistance direct them to:  

Apple ID account page https://appleid.apple.com/ 

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