Once you've logged in to the Karta Gift Card App, choose the Gift Card you want to view and click on the ‘Transaction History’ button underneath. This will show you your entire transaction history including the original load value, any settled purchases you've made and any declined purchases.
Additionally, you can check the transaction history of payments made specifically via your Apple Pay or Google Pay. Please note that any transaction not made by either of these will not appear.
To see your Apple Pay transaction history on your iPhone:
1. On your iPhone, open the Wallet app
2. Tap a card to see a list of your latest transactions
3. Tap a transaction to see more details
To see your Google Pay transaction history on your Android:
1. Open the Google Wallet App
2. Tap on a card to view it
3. The latest transactions will appear in the 'Recent activity' section
4. Tap on the transaction to view more details
The Karta customer support team can also provide you with a detailed transaction history for your Gift Card. Please email [email protected] and provide us with your Card ID (starts with 1000X...), which can be found at the bottom of the 'Card Details' screen.
Please do not include any sensitive card information in your email, such as a screenshot of the unobscured card information or typing in your 16-digit PAN.
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