Apple Wallet or Google Wallet are showing error messages or asking for verification. Can you help?

Modified on Tue, 7 Jan at 5:01 PM

These error messages appear because Apple and Google have flagged your device in line with their security checks which take place as part of the card provisioning process. These checks are done to prevent digital wallet fraud and take into consideration several factors including identity checks.


These processes are unfortunately outside of Karta Gift Card's control and if you are receiving these messages, please contact our Customer Service team by emailing [email protected] for further assistance. 

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